1. Introduction
Welcome to LuckyVibe ("Platform", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our website located at luckyvibenz.com and all associated services, content, and features (collectively, the "Service"). Please read these Terms carefully before using our Platform.
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Cookie Policy and Responsible Gaming Policy. If you do not agree to these Terms, you must not access or use our Service.
2. Eligibility
Access to and use of this Platform is permitted only to individuals who are 18 years of age or older. By accessing the Service, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into a binding agreement;
- Your use of the Service is lawful under applicable laws in your jurisdiction;
- You will not permit any person under the age of 18 to access or use the Service through your device or account.
We reserve the right to suspend or terminate access for any user who does not meet these eligibility requirements.
3. Nature of the Service
LuckyVibe is a social casino entertainment platform. All games and features offered on this Platform are provided strictly for entertainment, recreation, and enjoyment purposes only. The Platform does not constitute a gambling service.
Specifically, you understand and acknowledge that:
- No real money is wagered, won, or lost at any time;
- No real prizes, rewards, gifts, or items of monetary value are offered;
- All in-game currency, coins, credits, and tokens are entirely virtual and simulated;
- Game outcomes have no financial consequences of any kind;
- No virtual currency earned on the Platform can be converted, exchanged, or redeemed for real money, goods, or services.
4. Account Terms
Some features of the Platform may require you to provide personal information such as an email address (e.g., to subscribe to our newsletter). You agree to:
- Provide accurate, current, and complete information;
- Maintain and promptly update your information to keep it accurate;
- Keep any credentials you create confidential;
- Notify us immediately at [email protected] of any suspected unauthorised use.
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
5. Virtual Currency
The Platform may feature virtual coins, credits, gems, or similar in-game tokens. You acknowledge and agree that:
- Virtual currency is licensed to you for entertainment purposes only;
- Virtual currency has no real-world monetary value;
- Virtual currency cannot be purchased for real money, transferred, sold, gifted, or traded;
- We reserve the right to modify, adjust, or eliminate virtual currency at any time;
- Any accumulation of virtual currency does not create any right, title, or interest in your favour.
6. Prohibited Uses
You agree not to use the Service for any of the following purposes:
- Any unlawful, fraudulent, or deceptive activity;
- Attempting to reverse-engineer, decompile, or extract source code from any part of the Platform;
- Introducing viruses, malware, or any other harmful code;
- Circumventing or disabling any security or access control measures;
- Collecting or harvesting personal data of other users without consent;
- Impersonating any person or entity;
- Using automated bots, scrapers, or crawlers to access the Service;
- Transmitting unsolicited commercial communications (spam).
7. Intellectual Property
All content on the Platform — including but not limited to text, graphics, logos, images, audio, video, game assets, software, and design — is the property of LuckyVibe or its licensors and is protected under applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content from the Platform without our express written consent.
8. Limitation of Liability
To the maximum extent permitted by applicable law, LuckyVibe and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of (or inability to use) the Service.
The Service is provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Nothing in these Terms limits liability that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where applicable.
9. Disclaimer
LuckyVibe is an entertainment service and does not promote, facilitate, or encourage real-money gambling. We strongly support responsible gaming and urge all users to be mindful of their gaming habits. If you feel your gaming behaviour may be problematic, please visit our Responsible Gaming Policy page for guidance and helpful resources.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service following any changes constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
12. Contact Information
If you have any questions or concerns about these Terms of Use, please contact us:
- Email: [email protected]
- Phone: +64 9 123 4567
- Address: Level 3, 22 Commerce Street, Auckland CBD, Auckland 1010, New Zealand